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PRIVACY & DATA COLLECTION POLICY

Your privacy is important to us; We Antique Rose Interiors Ltd promise to look after the personal information of our customers we hold and to keep it secure. This page is to explain what personal data we collect, how we use it, who we share it with and how we keep it secure. We take your privacy extremely seriously, and we never sell lists or email addresses or pass your personal information on to third parties.

Who are we?

We are Antique Rose Interiors Ltd, have two shops in Wokingham. Maison Rustic and Antique Rose and two websites www.antiquerose.co.uk and www.maisonrustic.co.uk which both operate under the same legal business entity. We store customer information under the legal business entity, Antique Rose Interiors Ltd. When we say “we,” “us,” “our,” and “Antique Rose” we are referring to Antique Rose Interiors Ltd.

How do we collect information from you?

We obtain information about you when you use our website or make an order in our shop; for example, when you contact us about products, events or services, when you create an account and make a purchase, and if you choose to receive our email newsletters or printed catalogues, lookbooks and other literature.

What information do we collect about you?

When you register with us or place an order for our products we collect information from you. Some of this information is required for us to complete and deliver your order; other information may be voluntary. We also collect information if you voluntarily complete customer surveys, provide feedback or participate in competitions. We collect website usage data using cookies. If you submit credit/debit card details to make an online purchase, we do not keep a record of these payment details.

The information we collect might include your name, email address, company name, trading address, IP address and information about pages you access and requests you make on our website.

How will we use this information about you?

We will never sell your information to third parties. Nor will we ever share your information for marketing purposes with any other company unless you have specifically told us you are happy for us to do so. We collect information in order to process your order, manage your account and (if you agree to this) to email you about special offers and products we think may be of interest to you. You can unsubscribe from receiving these emails at any time via links at the bottom of every email newsletter.

The information we collect might include your name, email address, company name, trading address, IP address and information about pages you access and requests you make on our website.

Where necessary, we may share information such as name, delivery address and contact information with our shipping partners so that your order can be delivered to you. We work with selected couriers and they will only use this data for the purpose of delivering your order and contacting you if required in the process of delivery.

Access to your information and making corrections

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email web@antiquerose.co.uk or write to us at the following address:

Data Protection Officer

Antique Rose Interiors Ltd

3 Bush Walk

Wokingham

RG40 1AT

We want to make sure that your personal information is accurate and up to date. You may at any time ask us to correct or remove information we hold on you.

Security Precautions

All your information is held on secure password protected cloud based systems which have limited access and full security in place.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, please visit www.aboutcookies.org

You can choose to set your website browser not to accept cookies (the above website will tell you how to remove existing cookies from your browser). Please be aware that in a few cases some of our website features will not function as a result.

Other websites

This privacy policy applies only to this website. If you follow a link from our website to another website, please be aware that this privacy policy does not cover other websites, and you should read their separate privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 16/05/17.

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