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DELIVERY OPTIONS

At check out you will be provided with several delivery options, select depending on the urgency of your order

FREE DELIVERY on orders over £30 or No Minimum within LOCAL AREA

  • LOCAL POST CODES get FREE DELIVERY (No minimum Order) within 3-5 working days, see below for full details
  • FREE LOCAL CLICK & COLLECT (No Minimum Order) – see below
  • UK WIDE SPEND £50 in total to get FREE DELIVERY includes ALL FURNITURE
  • All none Local Qualifying Orders that qualify will be sent on our STANDARD DELIVERY service
  • Furniture will be sent via our Furniture Delivery service, see below

STANDARD DELIVERY - £4.50

All orders will automatically be sent on this service, if you are not in a hurry this is the most cost-effective option.

  • Delivery costs £4.50 and usually takes 3-5 working days
  • May require a signature - COVID-19 - Other Proof of Delivery may be taken instead
  • Parcels are sent Royal Mail Signed, Hermes or Parcelforce depending on the package size and urgency
  • You will receive a despatch email when your goods leave us this is usually within 1-2 working days, your package will then usually be with you within 2-3 working days
  • Your Royal Mail tracking details will be on your email or you will be sent a email from the courier
  • Please email us at hello@maisonrustic.co.uk with any issues or queries
  • Please Note: Includes Northern Ireland but excludes the Channel Islands
  • FAST DELIVERY - £6.00

    This service arrives quicker than our standard delivery but is not gauranteed

    • Delivery costs £6.00 and usually takes 2-3 working days
    • May require a signature - COVID-19 - Other Proof of Delivery may be taken instead
    • Parcels are sent Royal Mail Signed, Hermes or Parcelforce depending on the package size and urgency
    • You will receive a despatch email when your goods leave us this will be within 1 working day, your package will then usually be with you within 1-2 working days
    • Your Royal Mail tracking details will be on your email or you will be sent a email from the courier

    NEXT DAY DELIVERY - Next Working Day Tracked £9

    If you would like your item ASAP, this is for you just place your order by 12pm and we will dispatch to you for the next working day

    ** Please note PARCELS ARE SENT PARCELFORCE 24hr - they are still experiencing some delays **

    • Guaranteed Next Working Day Delivery - Orders received by 12pm
    • Delivery costs £9.00 and has a guaranteed 1-2 working day lead time
    • Sent By Courier (Parcel Force or TNT) or Royal Mail 24hr Guaranteed
    • Will require a signature - COVID-19 - Signature is not being taken just a name as confirmation
    • You will receive a despatch email when your goods leave us this will be within 1 working day of your order, your package will then be with you within 24hrs
    • Your Parcel tracking details will be on your email or you will receive a email direct from the courier to track your parcel
    • Please email us at hello@maisonrustic.co.uk with any issues or queries
    • Please be aware orders placed on weekend and bank holidays will be collected on the next working day (Mon-Fri) from your order and delivered the next day
    • NEXT DAY DELIVERY excludes Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE)
    • Excludes Furniture
    • POSTAGE will be REFUNDED if Order does not arrive within 2 days

    FREE LOCAL DELIVERY

    If you live local to Wokingham, we will carefully wrap and hand deliver your order free of charge, just select this option at check out.

    • Delivery is FREE (Usually a TUESDAY) but will take between 2-5 working days
    • LOCAL TOWNS INCLUDED:- Wokingham, Crowthorne, Bracknell, Binfield, Earley, Woodley, South Reading, Ascot, Sunninghill, Sunningdale, Twyford, Maidenhead, Arborfield, Sandhurst, Yateley, Bagshot, Maidenhead
    • LOCAL POST CODES INCLUDED:- GU19, GU46, GU47, RG1, RG10, RG12, RG2, RG27, RG40, RG41, RG42, RG45, RG5, RG6, SL5, SL6
    • You will be notified on what day your order will be delivered
    • You will receive a despatch email detailing what day your order will be delivered
    • For Covid-19 a door step - knock and drop policy will be implemented
    • International Parcel Delivery

      We deliver all over the world, although there are some restrictions ..

        ** PLEASE NOTE DUE TO COVID-19 international parcels may take 2-3 weeks **

      • Delivery flat cost of £12.50
      • Delivery Time: Europe:4-6 working days Worldwide: 6-8 working days
      • Will require a signature
      • Restrictions: Max Weight 2kg, Small Parcels Only maximum item length 50cm, additional costs may be necessary if parcel exceeds size or weight limits. We will contact you to request payment if this is the case.
      • You will receive a despatch email when your goods leave us this is usually within 1-2 working days but maybe slightly longer during COVID-19
      • Your Royal Mail tracking details will be on your email go to Royal Mail to Track Your Item
      • For Royal Mail Service Updates Click Here
      • Please email us at hello@maisonrustic.co.uk with any issues or queries
      • Excludes Furniture, Mirrors & Larger Items
      • International terms also cover none UK Mainland addresses. Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE)

      CLICK & COLLECT - Wokingham Store

      Want to guarantee you get your favourite items but don’t want to pay delivery. Choose Click & Collect and pick them up next time you are in town

      • Available free of charge on all small items
      • Collection in stock items available within 1 hour from our Wokingham Store Wed-Sat 10-4
      • Just select Click & Collect at Check Out
      • Large Furniture Items are not available for Click Collect – FREE DELIVERY is available

      ** PLEASE EMAIL US IF YOUR PARCEL DOES NOT ARRIVE WITHIN THE LEAD TIMES PROVIDED **

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